1.Data we collect

• Identification and contact information: name, DNI/RUC, phone, email, company/post.
• Business relationship and after-sales service: n.Order no./service, address of office, support of warranties.
• Contributed content: messages, files, and evidence related inquiries, or complaints.
• Navigation data: IP, device/browser, pages visited, and cookies (see Cookie section).

2. Purposes of the treatment

• Deal with enquiries and quotes.
• Manage the relationship pre-contractual/contractual, after-sales and the Book of Claims.
• Comply with legal obligations and respond to authorities.
• Site security, and fraud prevention.
• Marketing and commercial communications, with explicit and revocable consent.

3.Foundations and principles

Legality, consent, order, proportionality, safety, quality and provision of resource.

4.Conservation

We keep the data for the period necessary to fulfill the purposes for which and the periods of prescription. For marketing, until the revocation of consent. The leaves of the Book Claims to be retained for at least 2 years.

5.Managers and transfers

We can order the treatment providers (hosting, email, CRM, messaging, analytics), in Peru or abroad, under measures and contractual security measures.

6.Security

We apply technical controls, organizational, and legal to protect the confidentiality, integrity and availability of data.

7.Underage

Only we process data of minors with consent of their parents or legal guardians, where applicable.

8.Cookies

We use necessary cookies and, subject to prior authorization, of analytical and/or advertising. You can manage them from the banner and your browser.

9.Updates

We will post changes to this policy on the web site, indicating the effective date.