Responsible:

Social Reason: Green Building Consultants E. I. R. L.
RUC 20614022044
Address: Av Juan de Aliaga Nro. 687 Magdalena del Mar, Lima, Peru
Business Name: Sustania

Web site: www.sustania.pe
Contact email: cluna@sustania.pe

 

This policy details how we manage our data banks and the measures applicable in accordance with the Law no. 29733, and its Regulations.

1.Banks of data and purposes

• Clients and Potential clients: management of commercial/contractual, care consultations, after-sales and warranties.
• Providers and Locadores: management contracts and payments.
• Applicants and Employees (if applicable): selection, management of the employment relationship and compliance with labor obligations.
• Book of Claims: attention and response to complaints and grievances.
• Contacts Web: management of communications submitted forms and digital channels.

With consent, we may send you commercial communications.

2.Principles and foundations of legitimacy

We legality, consent, order, proportionality, safety and quality. We process the data for the execution of contractual relations, legal compliance, legitimate interest in security and, where appropriate, with the consent of the owner.

3.Conservation

The data is kept for the duration of the relationship and for the periods of limitation applicable. For marketing, until the revocation of consent. Book documentation of Claims: minimum 2 years.

4.Managers and transfers

We can order treatment to third parties (hosting, email, CRM, messaging, analytics, support), even outside of Peru, under the provisions of confidentiality and security.

5.Security measures

We take appropriate technical, organizational, and legal-oriented to protect the confidentiality, integrity and availability of personal data.

6.Rights of the holder and procedure

The holder can exercise: Information (8 days), Access (20), Rectification/Cancellation/Opposition (10). To do this, write to cluna@sustania.pe with your ID or document of the representative, indicating the right you wish to exercise.

7.Underage

Only we process data of minors with consent of their parents or legal guardians.

8.Cookies

We use necessary cookies and, if that is the case, cookies analytics/advertising with the user's consent.

9.Updates

We will post any changes to this policy on our web site, with the effective date.